Blueberry Software Support
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Web Cam massive delay
1 Comment
Blueberry Support
said
over 8 years ago
Hi Jens,
Can you check which version you are using by going to Help -> About please?
Can you check which version you are using by going to Help -> About please?
We added some fixes for recording Surface 4 webcams in verison 5.16, so if you you are using an earlier version, use the Help -> Check for Updates option to get the latest version and see if that makes any difference.
If you are using 5.16 or later, can you use the Help -> Support -> Report Problem to Blueberry option to send us an error report and we'll take a look at the log files that are included in it. Don't forget to include your email and a quick description so we know which report is yours.
Jens Carr
Hi
I've just started using Flashback and the video capture is very easy to use and export.
The only hitch I have is that the webcam view has a huge lag in it, like one frame every few seconds.
I am using a brand new Surface Pro 4 with built in camera.
It is so bad that I have switched off the webcam recording as it adds nothing to the video.