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FlashBack Pro 5 Player: Only sound for some seconds

I recorded my screen for about 9 minutes. Then I wanted to review and cut my recordings for which I wanted to use FlashBack Pro 5 Player. However, in FlashBack Pro 5 Player there is only sound for about 14 seconds after which there is no sound in FlashBack Pro 5 Player any more. If I pause the recording (still in the same session) and jump to the very beginning and play it again, I DON'T hear any sound at all, even not for the first 14 seconds. However if I export the recording and then watch the exported screen recording, there is sound as expected (from the very beginning to the very end at about 9 minutes).


What is going on here? Any advice appreciated!


Thanks


We've not heard of anything like this happening before. Does it happen with all recordings or is it just this specific one?

I recorded another video now and now everything works fine for the new video. I used the exact same setting. Very strange...

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