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Knowledge base
FlashBack
Troubleshooting
20
Sending an Error Report with log files
My FBR file is corrupt - can it be recovered?
My PC crashed. Can I recover my recording?
My recording is not smooth (it looks laggy)
I get a black space in my recording, or the entire recording is black
View all 20
Purchasing
13
I had a problem purchasing
Are payments secure?
How can I pay?
I need a quote
How do I claim tax back if I am tax except?
View all 13
Licensing
20
Where can I find my license key?
How do I reset / manage my license?
My license does not work
Why is my license blocked?
I've not received a license key
View all 20
Recording
23
Can FlashBack record in HD?
How long can FlashBack record for?
What frame rates can I record at?
How large will my recorded file be?
Why is my fbr file so large?
View all 23
Playback
10
Can I open any video file in FlashBack Player?
Why is the image quality poor in the Player?
Can I increase the speed of a movie?
Can I remove the yellow mouse cursor highlight?
Why do I hear an echo in my recorded sound?
View all 10
Editing
19
How do I delete frames?
How can I join movies together?
Can I save part of a movie?
Can I re-use textboxes / buttons I have created?
Why has my Zoompan effect changed?
View all 19
Exporting
13
Can I remove the "Made by FlashBack" watermark?
Which formats support interactive objects (buttons and pauses)?
Why is the frame rate of my exported file so low?
Why is the image quality poor in my exported file?
Can I save my recording as an MP4 or other video format?
View all 13
Uploading
9
If I save my recording online, where does it go?
Does FlashBack Connect support interactive movies?
Who can view my uploaded movies?
How can I add my video to a webpage?
How much will FlashBack Connect cost when it is no longer a Beta?
View all 9
General
16
Where can I see the FlashBack change history?
What operating systems does FlashBack run on?
Where can I download older versions (1-4)
Are there any tutorial movies?
Silent Installation
View all 16
Account
5
Do I have an account?
How do I log into my account?
How do I reset my password?
How do I change the email address for my account?
Can multiple users manage a company account?
Community forums
Showing recent updates
Start a new topic
Cloud Machine Manager Forums
FAQs
13
When does defered time begin?
Posted by
Blueberry Support
,
almost 9 years ago
Last Reply
by Blueberry Support
almost 9 years ago
What happens if a server has multiple schedules that overlap?
Posted by
Blueberry Support
,
almost 9 years ago
Last Reply
by Blueberry Support
almost 9 years ago
How do I control who can see each server?
Posted by
Blueberry Support
,
almost 9 years ago
Last Reply
by Blueberry Support
almost 9 years ago
See all 13 topics
Announcements
7
Update to CMM - service disruption 16.20 - 17.20 UTC
Posted by
Blueberry Support
,
over 8 years ago
Last Reply
by Blueberry Support
over 8 years ago
CMM Update Release At 14:00 – 15:00 UTC
Posted by
Blueberry Support
,
over 8 years ago
Last Reply
by Blueberry Support
over 8 years ago
CMM Update Released
Posted by
Blueberry Support
,
over 8 years ago
Last Reply
by Blueberry Support
over 8 years ago
See all 7 topics
Help & Support
0
Feature Requests
0
General Discussion
0
FlashBack Forums
New to FlashBack
30
FlashBack cannot record that sound source
Posted by
Frank Frydrych
,
almost 5 years ago
Last Reply
by Frank Frydrych
almost 5 years ago
How to convert mp4 video to text transcript using flashback pro
Posted by
kunwarsingh
,
about 5 years ago
Last Reply
by Blueberry Support
about 5 years ago
Is there an easier way to select a long series of frames?
Posted by
Kenny Lee
,
about 5 years ago
Last Reply
by Kenny Lee
about 5 years ago
See all 30 topics
General Help
72
Recover file
Posted by
Jon Moore
,
about 2 years ago
Last Reply
by Jon Moore
about 2 years ago
Problem with sound when record app is running
Posted by
Bartosz Kaczuba
,
almost 4 years ago
Last Reply
by Bartosz Kaczuba
almost 4 years ago
unsaved recording
Posted by
Mark Angelo Cagurangan
,
about 4 years ago
Last Reply
by Mark Angelo Cagurangan
about 4 years ago
See all 72 topics
Announcements
0
Feature Requests
27
Shortcut for Show/Hide Cursor
Posted by
Petr Voborník
,
almost 5 years ago
Last Reply
by Petr Voborník
almost 5 years ago
Export markers
Posted by
Petr Voborník
,
about 5 years ago
Last Reply
by Markus Dollinger
almost 5 years ago
Portable Recorder
Posted by
Norbert
,
almost 5 years ago
Last Reply
by Blueberry Support
almost 5 years ago
See all 27 topics