Can I prevent an on demand server from turning off when CMM detects that it is idle?

Yes.


Normally, when CMM detects that an On Demand server is not being used, it will turn the the server off. However, there may be instances where a server appears unused but there is actually still a requirement for it to be on. In such situations, instead of disabling On Demand altogether, it may be preferable to enable deferred shutdown instead.


A server that has deferred shutdown enabled behaves exactly like any other On Demand server, except for one difference - CMM will not turn off the server as soon as it believes that it is no longer being used. Instead, users of that server receive emails explaining that the server will turn off after a pre-defined period of time.


Should any of the users wish to keep the server on, they simply click a link in the email and they will be taken to a screen on the CMM website. From here the user can see long is left until the server will be turned off and they can choose to delay this by up to 24hrs (depending on what maximum time has been defined in the Account Details).


For more information on defering server shutdown, visit our knowledgebase guide.